Detailed investigative research to locate individuals, verify contact information and provide clear, actionable reporting.

Australian Commercial Investigators provides professional skip tracing services throughout Australia for solicitors, law firms, debt recovery agencies, process servers, businesses, government agencies and private clients requiring reliable information about an individual’s likely location or current contact details.

Skip tracing is used where a person has moved, changed contact details, ceased responding or cannot be located from the information already available. ACI conducts these investigations throughout Australia, with a dedicated Brisbane skip tracing service for enquiries involving a subject’s Brisbane or South East Queensland connections. Research may be required before legal documents can be served, during debt recovery, to locate witnesses or beneficiaries, or to support commercial, investigative and lawful private matters. Where locating the person is only part of the objective, a separate asset investigation may also be considered once the subject’s identity has been sufficiently established.

Each matter is assessed individually using known identity information, historical records and relevant investigative sources. Findings are cross-checked wherever possible to distinguish current, probable and historical information. Based on the Sunshine Coast, ACI conducts skip tracing investigations for matters throughout Australia. Clients receive a clear written report outlining relevant findings and practical avenues for further enquiry.

Address research can help identify where a person currently resides, works or maintains an ongoing connection.

• Current or probable residential addresses
• Historical address records
• Associated residential or mailing addresses
• Workplace and commercial locations
• Property associations or ownership interests
• Occupancy indicators and address links

Available records and online sources may reveal current or historical ways of contacting the subject.

• Mobile and telephone numbers
• Email addresses
• Social media and online profiles
• Websites and domain associations
• Known usernames or aliases
• Other relevant digital contact points

Employment, business and personal associations can provide useful avenues for confirming identity and locating an individual.

• Current or previous employment
• Business names and ABN records
• Company directorships and appointments
• Professional or occupational registrations
• Relevant family or associate connections
• Public business, court or insolvency records

Each skip tracing matter follows a structured investigative process, beginning with an assessment of the available information and concluding with a clear written report. The scope of the research is tailored to the subject, the purpose of the enquiry and the information provided by the client.

We review the subject’s known identity details, previous addresses, contact information, employment history and any other relevant information supplied by the client. Accurate starting information helps distinguish the correct individual from others with similar names or details.

Targeted research is conducted using professional investigative resources, public records, business and property information, telecommunications data and relevant open-source intelligence. The sources examined will depend on the circumstances of the matter and the information being sought.

Potential addresses, telephone numbers, email accounts, employment details and other associations are compared across available sources. Wherever possible, findings are cross-checked to distinguish current or probable information from historical records and unverified matches.

Clients receive a clear written report outlining the relevant findings, the sources of confidence supporting them and any limitations identified during the investigation. Where appropriate, the report also outlines practical avenues for further enquiry, contact or process serving.

The following answers address common questions about ACI’s professional skip tracing services, the information required to begin and what clients can expect from the investigation and reporting process.

What information do you need to begin a skip trace?

The most useful starting information includes the subject’s full name, date of birth, previous addresses, known telephone numbers, email addresses and employment details. Information about relatives, associates, former businesses or other identifying details may also assist. ACI will review what is available and advise whether there is sufficient information to commence the investigation.

Do you provide skip tracing throughout Australia?

Yes. ACI conducts skip tracing investigations for matters throughout Australia. The research is undertaken from our Sunshine Coast office using professional investigative resources, public records and relevant open-source information. The subject does not need to be located in Queensland for us to accept the matter.

How long does a skip trace take?

The timeframe depends on the quality of the information supplied, the complexity of the subject’s history and the availability of relevant records. Straightforward matters may be completed relatively quickly, while investigations involving limited identifiers, common names, interstate movements or conflicting records may require additional research. An expected timeframe can be discussed after the initial information has been reviewed.

Can you guarantee that a person will be located?

No professional investigator can guarantee that every person will be located. Some individuals have limited records, deliberately avoid maintaining traceable information or leave behind conflicting and outdated details. ACI conducts thorough research and clearly reports what has been identified, how strongly the available information supports it and any useful avenues for further enquiry.

What will I receive when the investigation is completed?

Clients receive a written skip tracing report outlining the relevant information identified during the investigation. Depending on the matter, this may include probable or historical addresses, telephone numbers, email addresses, employment details, business interests, property associations and other relevant connections. The report also distinguishes between supported findings and information that could not be independently verified.

Can private clients use your skip tracing service?

Yes. ACI assists private clients as well as solicitors, businesses, government agencies, debt recovery professionals and process servers. Every request must have a legitimate and lawful purpose. Additional information may be requested before the matter is accepted so that the nature and purpose of the enquiry can be properly assessed.

Can ACI also serve documents once the person is located?

Yes. Where skip tracing identifies a suitable address or location, ACI can also assist with professional process serving. This provides clients with a practical transition from locating the recipient to arranging attendance, service reporting and affidavit documentation where required. Process serving is quoted and instructed separately from the skip tracing investigation.